Privacy Policy

At Twirly Tots, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make purchases on www.twirlytots.com.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: This includes details such as your name, email address, phone number, billing and shipping addresses, and payment information that you provide when making a purchase or creating an account.
  • Non-Personal Information: This includes data such as your IP address, browser type, operating system, and browsing behavior on our website, which help us improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal information to process and fulfill your orders, including payment processing, shipping, and sending order confirmations.
  • To Improve Customer Experience: We may use your information to personalize your shopping experience, enhance our website, and recommend products that might interest you.
  • To Communicate with You: We may contact you with order updates, customer service inquiries, or promotional messages (if you've opted in).
  • To Comply with Legal Obligations: We may also use your information to comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • With Service Providers: We work with trusted third-party service providers (like payment processors, shipping partners, and marketing tools) who help us run our business and fulfill your orders.
  • With Authorities: We may disclose information if required by law or when necessary to protect our rights, enforce our policies, or prevent illegal activities.

4. Security of Your Information

We take the security of your personal data seriously. We implement industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please remember that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience. Cookies are small text files stored on your device that help us remember your preferences, improve website performance, and provide personalized content.

You can choose to disable cookies in your browser settings, but doing so may impact your experience on our website.

6. Your Rights

You have the right to:

  • Access and Correct Your Information: You can request to view or update the personal information we hold about you by contacting us.
  • Withdraw Consent: If you’ve given us consent to use your data for marketing purposes, you can opt-out at any time by following the instructions in the email or contacting us directly.
  • Request Deletion: You may request to have your account and personal information deleted, subject to any legal obligations we may need to fulfill.

To exercise any of these rights, please contact us at care@twirlytots.com.

7. Links to Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: care@twirlytots.com
Head Office Address:
Twirly Tots
B 264, 1st Floor, Majlis Park,
Delhi 110033, India

This is a basic Privacy Policy. Make sure it’s compliant with local regulations such as GDPR (if you have customers in the EU) or CCPA (for California residents). For comprehensive protection, it’s recommended to consult with a legal professional to tailor this policy specifically for your business needs.